For technical support, pre-sales enquiries and billing questions, feel free to contact us through one of the following means:

  • Submit a ticket: Use our online support system to submit a priority support request, you will receive a reply from a customer representative (within 2 hours on average).
    Click here to open a ticket

  • Tel: +86-21-5180-0316 extension 605 (business hours only)
  • Fax: +86-21-5180-0317
  • E-mail: support@sinohosting.net
  • Backup E-mail: sinovantage@gmail.com
  • MSN: patrick@sinovantage.cn
  • Skype: sinovantage
  • QQ: 739836768

    You can also take an appointment and visit us at our office to get assistance. Our office address in Shanghai is:
    Unit A-10, 4/F, Fulong Bldg, 273 Siping Road (Hongkou District)
    Download and print address in English & Chinese

    Finally, you can fill the following form online and we would be pleased to get back to you within 24 Hours.

    • Customer Support Form

    Name
    Tel
    Email
    Website
    Category
    Message
    Country
    City(if China)
    Source